POLICY INFORMATION
SHIPPING
Shipping charges are calculated for each individual shipment. To calculate your shipping charges, add items to the shopping cart and enter your address and zip code in the shipping estimator. We ship via USPS. If you have any questions, please contact us. All orders placed by 2:00PM MST, will ship out the same day. All other orders ship all items out the next business day via method selected. All orders ship parcel post. If you need an order quicker, please contact us regarding quicker shipping options.
RETURNS & REPLACEMENTS
BloodMap Clothing is interested in customer satisfaction and will accept qualified returns and exchanges. If for any reason you are not satisfied with the merchandise you received, please return it for an exchange or full refund within 30 days of the purchase date. Returned goods must be unused, in new condition, clothing must be unwashed and not worn. Assembled skateboards cannot be returned, including decks that have had grip tape applied. Boards broken by improper foot placement or misuse cannot be returned.
To return an item for an exchange or credit, you must contact us for Return Authorization. Then simply ship the items back to us using the address on your packing slip using the carrier of your choice. Customer will be responsible for all shipping charges associated with any qualified returned product. Returns are processed within 72 hours after we receive the returned products. Shipping charges are non-refundable.
Please Note:
- Exchanges processed prior to 90 days are subject to availability. In the event that the item you requested for an exchange is no longer available, a refund will be processed as stated below.
- Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1 or 2 billing cycles for the credit to appear on your statement. Gift Certificates are available upon request.
- Refunds and Gift Certificates will include product and tax amount only.
- We cannot accept COD returns.
RETURNS & REPLACEMENTS
We have real time inventory on our site and all orders are shipped out the next business day after you order. Rest assured that if we see an order that does not have parts that work well together we will notify you. Also if you have any questions about products or compatibility please contact us. We've made online shopping easy! Just follow the steps below to locate and purchase your favorite products on our web site.
PAYMENT, PRICING & PROMOTIONS
Payment for orders is made when you check out. We do our best to give you the best prices online for our products. Prices are non negotiable. We run promotions all the time but the promotion prices are only good during the time the promotion is running.
PRIVACY & SECURITY
You can use your Visa, Master Card, Discover, or American Express card for all of your purchases in a 100% safe and secure environment using Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available) with your privacy protected. All Credit Cards are processed through our secure payment gateway; PayPal. You may also check-out using the local pick-up method.
- This store does collect demographic data and personal data to provide you a better internet experience.
- Your personal details will remain private and confidential. We will never sell, rent, barter or share your personal details in any way with any other company. All data collected is for our internal use only.
- We hate spam as much as you do. So, we will NEVER send you any unsolicited e-mail. If you choose to subscribe to our free weekly newsletter, you will receive your newsletter once every week. Clear unsubscribe details are always shown on the newsletter.
- If you choose not to receive our free weekly newsletter, we will only contact you to answer your queries and/or send you your order confirmation. We will not contact you anytime else.
- We may from time to time, send you pertinent information on special offers, giveaways or special discounts should you choose to subscribe to it. In any case, you will receive no more than one (1) of such e-mail every week.
- This site does use cookies. However, we do not keep any of your personal details on cookies. We simply store your Customer ID (just a number) in cookie format. This Customer ID does not correlate to any of your personal information. We also store your first name on cookie format to personalize this web site. This cookie is only present if you have not registered as a member of our site. If you are a member, then the only cookie that we use is the Customer ID cookie.
- We may from time to time post up surveys to measure your response to certain new additions to the web site. As a rule, you are never forced to fill in these surveys. Furthermore, should you choose to fill in the surveys, you can choose to remain anonymous.
- BloodMap Clothing will from time to time run sweepstakes on our web site. Any information entered through these sweepstakes also complies with this privacy policy. We will never ever share your personal details with another company.
